Suzhou Anta Scaffold Engineering Co., LTD takes pride in proving global customers with premium quality products, such as lightweight telescoping ladder. We adopt a rigorous approach to the materials selection process and we only select those materials with properties that meet the product's performance or reliability requirements. For the production, we adopt the lean production method to reduce defects and ensure the consistent quality of the products.

While establishing Toweran, we have been always considering improving the customer experience. For example, we constantly monitor customer experience through new network technologies and social media. This move proves the most effective ways to get feedback from customers. We have also launched a multi-year initiative to do customer satisfaction research. Customers have a strong intention to make repurchases thanks to our high level of customer experience we provide.

Good customer service contributes to higher customer satisfaction. We not only focus on making improvement of products like lightweight telescoping ladder but also make efforts to optimize the customer service. At Anta Scaffolding, the established logistics management system is increasingly perfect. Customers can enjoy a more efficient delivery service.